Here to help
Support & contact
Questions about ELMA IoT, your Android app, or a device connection? Contact the developer.
Direct contact
Email the developer
Elnur Mehdiyev
ELMA IoT
Use email for private support or privacy questions.
Privacy & data requests
To ask about information you sent to support, or request access, correction or deletion, email the same address with “ELMA IoT privacy request” in the subject.
To remove data stored on your phone, clear ELMA Flasher’s storage in Android Settings or uninstall it. Delete exported files and copies on your PC or ESP separately.
Read the retention and deletion details →What to include
- App version and Android version.
- Phone model, ESP board model and connection type: Wi-Fi, USB OTG, MQTT or paired PC.
- What you tried, what you expected and the exact error message.
- Steps that reproduce the problem. Include a screenshot only if it helps, after removing private information.
Keep credentials private. Remove Wi-Fi and MQTT passwords, pairing tokens, private device addresses and purchase records from anything you share publicly. Configuration exports and firmware bundles can contain secrets.
Public project resources
Browse the firmware project and existing discussions on GitHub. Issues are visible to everyone.
ELMA IoT project →
Public issue tracker →
Opening a link does not send a support request. You choose whether to email or post an issue.